Acro Tag

AcroCare™

Every one of our seats is built to exacting standards. Designed to delight … and to last. Robust longevity is one of the Acro hallmarks, underpinned by exceptional ‘can-do’ customer service and the unique AcroCare™ warranty.

AcroCare™ provides timely, effective – and always friendly – service. We’re proactive with service, spares management, warranty reconciliation and documentation distribution.

We live up to your expectations and our after-sales promises and, reflecting that priority, the AcroCare™ team reports directly to our CEO.

AcroCare™ in Action

  • After Sales Support throughout operational lifetime.
  • Dedicated Key Account Manager to link your business directly and seamlessly with all our services.
  • We forecast demand, holding spare part stock to facilitate swift Aircraft On Ground (AOG) response.
  • Aircraft On Ground (AOG) issues answered within 24 hours, with engineering support for in-service issues and distributing version-controlled documentation at the time of release.
  • We track and measure our performance as part our quality process, committing to continuous improvement.
  • Aftermarket resolution process for in-service issues and customer requests managed by a cross functional team, with Key Account Managers at the forefront.
  • Customised Spares Support.

Need Some Help?

Call us or email us on the number below and we will do our very best to help you.

AOG/Spares Enquiries

Technical Support

Contact Customer Service
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